Damaged art during shipment?

Although we strive to pack all artwork professionally to protect against damage during shipping, accidents happen. If your art arrives with any damage, you need to report it as follows:

  • Take detailed photos of the exterior box/packaging as well as damaged artwork
  • Email photos and your name and order # to:  [email protected]
  • We will review the photos and reply to you with further instructions.
  • Any claims for damages without supporting photos cannot be honored, we need proof of damage in order to file claims with our shippers.
  • Upon approval of a damage claim, we will provide replacement art or a refund, at our discretion.
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