Although we strive to pack all artwork professionally to protect against damage during shipping, accidents happen. If your art arrives with any damage, you need to report it as follows:
- Take detailed photos of the exterior box/packaging as well as damaged artwork
- Email photos and your name and order # to: [email protected]
- We will review the photos and reply to you with further instructions.
- Any claims for damages without supporting photos cannot be honored, we need proof of damage in order to file claims with our shippers.
- Upon approval of a damage claim, we will provide replacement art or a refund, at our discretion.