The 808Arts.com team works extra hard to build a community based on trust and respect. We think this makes our community special and hopefully you think so too! Please help us continue this tradition by following the guidelines below:

Be Friendly and Kind

808Arts.com is a friendly community where everyone should feel safe and comfortable. We ask our users to be respectful in their interactions with others so that we can maintain a healthy and happy environment for everyone to enjoy. We are all individuals with our own thoughts and opinions - and we get that. We expect for everyone to be respectful of that as well.

Be Yourself, Be Real

Please be yourself when engaging with other community members. Spam and excessive self-promotion are never received well by others, so please refrain from partaking in such behavior.

Talk to Us

We want you to know that we are always here for you. Customer support is extremely important to us and we strive to go above and beyond for each of our community members. If you ever run into an issue, whether it's with an item that you purchased, or with another community member, please do not try to resolve the situation on your own. Reach out to us and we can help resolve the issue on your behalf. After all, that's what we're here for.


WHAT 808Arts.com STANDS FOR

Community Events

808Arts.com is a public, shared resource for Hawaii art events.  Our goal is to offer this resource to visitors and local people alike to find and attend art events throughout the State.  We want to help all artists and art organizations publicize their own events and reach more people to help with sales and branding.

Art and Merchandise

808Arts.com is a marketplace for artists and wholesale people (galleries, brokers/dealers) to offer art products for sale (original art, prints, merchandise).  We do not allow pre-owned items for sale.

Successful Transactions

If you accept an offer from a buyer, you must complete the sale. This means, once the buyer has hit the "Buy Now" button and successfully submitted their payment and shipping information, you are expected to send the item they purchased. We understand that honest mistakes happen, but cancelled transactions create confusion and disappointment for your buyers. We expect that our community members be respectful of each other and fulfill their transactions with each other.

Being a Trustworthy Seller

When creating a listing, please be honest in describing your item and disclose as much information as possible. Take care to be thorough and accurate about details such as the condition, fit, and original price and include photos that demonstrate condition when necessary. This way, buyers know exactly what it is that they are getting and the risk of a dispute is decreased.

Fast Shipping

As a seller, you must ship the purchased item to your buyer within five days. Most sellers ship within two days.

Being a Good Buyer

Great sellers always deserve quick payment. Therefore, as a buyer, you must confirm that you've received and reviewed your purchase within three days after delivery. If you do not do so within three days, the order will be accepted on your behalf automatically and the funds will be released to the seller.

Thorough Communication

We strongly encourage that buyers and sellers thoroughly communicate before, during, and after each transaction. As a buyer, if you have questions about quality, condition, or fit that are not addressed in the listing, it's best to ask before purchasing the item so you know what you'll be receiving. As a seller, answering questions on your listings can lead to your next sale. It's also courteous to keep your buyer informed regarding the shipping status.

Bundles and Mystery Boxes

The only thing better than selling something is selling multiple things! For this reason we encourage Artists to make use of bundling to make more money as sellers and save more as buyers. The purchase of mystery boxes are also permitted at the buyer's own risk. We encourage Artists to ask any questions they have before purchasing this type of listing.

Listing and Photo Permissions

Make sure that you have the rights to sell any items you list on 808Arts.com.  Don't list anything that does not belong to you or that may violate any state or federal laws. Do not upload any images that you didn't take, that are of other people without their permission, or that you do not have the rights to use.

Safety and Privacy

Do not post anything on 808Arts.com that creates a privacy or security risk for anyone. This includes screenshots of private communications or personal information. Do not attempt to collect or give out personal information.

808Arts.com Brand Respect

The 808Arts.com name and logos are trademarked and may only be used with prior written permission.


WHAT 808Arts.com IS NOT FOR

Non-Fashion and Accessories Items

Don't buy or sell any goods or services through 808Arts.com other than art products and merchandise. These listings clutter the marketplace and make shopping more difficult and less enjoyable for others. See our prohibited items policy for more info.

Counterfeits

Not only is the sale of counterfeits and unauthorized replicas of art prohibited on 808Arts.com, but it is also illegal. If the product you are listing bears the brand or logo of an artist, but it wasn't made or authorized by that artist, this item is not permitted. If you cannot verify the authenticity of an item, please do not list it on 808Arts.com.  Additionally, using an artist's name or trademark in a way that may confuse buyers about the item's origins, or confuses buyers into believing that you or the item is affiliated with, sponsored by, or endorsed by the trademark owner is both illegal and a violation of our policies. Members who buy or list replicas or fakes risk immediate and permanent suspension from 808Arts.com.

Taking Transactions or Conversation Off the 808Arts.com Platform

Taking any part of a transaction, including discussion about details or negotiations, off the 808Arts.com platform is a violation of our rules. This sort of activity hurts everyone - both you and the 808Arts.com community - by breaking down the sense of trust and integrity we have on the 808Arts.com site. 808Arts.com cannot protect transactions or uphold agreements that are not made through our platform. We ask that you do not share your email address, or any other personal information, on our platform and keep all transactions on 808Arts.com.

Bullying and Harassment

We have a zero tolerance policy for content or conversation that is harmful, threatening, abusive, excessively violent, defamatory, libelous, invasive of another's privacy, or racially/ethnically hateful. Don't try to get around the block feature or otherwise attempt to communicate with someone who has asked you to stop. We kindly ask that you do not engage users who behave inappropriately. Instead, send us an email about it right away and we would be happy to look further into the matter and take the appropriate actions.

Vulgarity and Obscenity

Keep it clean and do not post anything that is vulgar, pornographic in nature, or otherwise obscene.

Soliciting Donations

Saving up for those designer shoes? Raising money for your school? Need extra money for recovery? No matter the cause, all Artists are welcome to sell their art and branded merchandise for any reason they choose. However, 808Arts.com is not the place to ask for or otherwise solicit monetary or physical donations of any kind either through our platform or by advertising a third party site.

Closed Groups

We strive to make 808Arts.com a community that is as inclusive as possible. As such, forming and participating in groups or subsections within the 808Arts.com community at large where members must be approved or meet certain criteria is not condoned.

Giveaways

At this time, it is against our policies to conduct your own giveaways, contests, or sweepstakes on the 808Arts.com platform.

Trading

Our 808Arts.com policy does not cover trades within the system. When payment for the full value of items is not exchanged through the 808Arts.com system, we cannot guarantee that both parties will ship their items to each other as promised or as described. Trading is based on an honor system and is difficult for us to support. For this reason, we discourage users from trading on 808Arts.com so that we can provide users with the protection that they deserve.

Buyer's Remorse

If you purchase an item on 808Arts.com, you are obligated to complete the transaction. However, we understand accidents do happen. Buyers may cancel accidental purchases through our platform within three hours from time of purchase. We recommend that all users log out of their account when they are not using the app to avoid accidental purchases which create confusion and disappointment for our sellers.

Automated Participation

Do not use programs or other forms of automation to participate on 808Arts.com. This includes, but is not limited to liking, sharing, following, and unfollowing.

Content Mining

Do not use 808Arts.com to collect personal data. You also may not use any images found on 808Arts.com for your own purposes unless authorized by 808Arts.com. The exception to this is your own content.

Multiple Accounts

You may only have one active account on 808Arts.com unless you receive written permission from 808Arts.com.


PENALITIES

Should we find your account to be in violation of any of the above, we may send you an email or take permanent or temporary action on your account privileges.

If you see any violations, you may let us know by using the report function on any listing. You can also drop us an email at support@808arts.com

Still have questions about what is permitted on 808Arts.com? We'd love to hear from you. After all, we're here to help!

 

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